Contact Us

Got a question about one of our offshore sportsbook reviews, spotted something that needs updating, or want to flag an issue with a welcome bonus we've covered? This page tells you how to reach the Offshore Sports Betting team and what we can (and can't) help with.

How to reach Offshore Sports Betting

The quickest way to contact us is by email at [email protected]. We read every message and try to respond within a couple of business days, though it can take longer during busy periods. Please include as much detail as possible — the sportsbook name, the page you were looking at, and what you'd like us to check or correct — so we can get back to you with a useful answer rather than a generic one.

What we can help with

• Corrections or updates to bonus terms, editorial ratings, or licensing details on any offshore sportsbook we cover, including Lucky Rebel, Bovada, BetOnline, BetNow and the other sites listed in our rankings
• Questions about how we compare offshore sportsbooks, including our approach to odds, payout speed, and banking options
• Feedback on your own experience with a sportsbook we've reviewed — positive or negative — that might help other readers
• General enquiries about the site, our content, or how a particular page was researched

What we can't do

We're an independent comparison and review site — we don't operate any sportsbook, hold customer funds, process deposits or withdrawals, or resolve disputes with an operator. If you have an issue with a deposit, a withdrawal, a bonus payout, or a locked account at one of the sportsbooks listed on this site, that has to be raised directly with the sportsbook's own customer support team, since they're the only party with access to your account. This is also a reminder that every offshore sportsbook we cover is licensed outside the US — typically in jurisdictions such as Curaçao, Panama, or Costa Rica — and operates outside US state regulation. That means there's no US regulator or state agency we, or you, can escalate a complaint to, and no guarantee a dispute will be resolved in your favor.

A note on commercial relationships

Some of the offshore sportsbooks featured on dowlingathletics.com pay us a commission if you sign up through a link on this site. This never decides how a sportsbook is ranked or reviewed — our ratings are based on our own research into odds, market coverage, bonus terms, banking, and reliability. If you contact us about a review, we'll answer honestly whether or not that sportsbook is an advertising partner.

Before you write in about a specific bonus

If your question is about a welcome offer — say, the rollover on Bovada's 50% match or the terms behind BetNow's 125% deposit bonus — check the offer's stated wagering requirement, minimum odds, and time limit first, since these vary by operator and change from time to time. We list the material conditions we're aware of alongside each offer on our review pages, but the sportsbook's own terms and conditions always take precedence. If something looks different on the operator's site to what we've published, let us know so we can update it.

Responsible gambling and eligibility questions

If you're writing in because betting is causing you stress, financial strain, or you're worried about your own gambling or someone else's, please don't wait for a reply from us first. Call the National Problem Gambling Helpline at 1-800-GAMBLER, available in the US, or visit our Responsible Gambling page for tools and support resources. Offshore sportsbooks are not required to offer the same self-exclusion and deposit-limit tools as regulated US operators, so it's worth reviewing what protections, if any, a specific site offers before you sign up. All content on this site is intended for adults aged 21 and over; if you are under 21, please do not contact us about sportsbook access or promotions.

Other places to look first

Before emailing, you may find your answer faster elsewhere on the site. Our About Us page explains who we are and how we approach reviews, and our Terms and Conditions page covers how the site itself operates, including our advertising disclosures. If your question is about a specific sportsbook's licensing, bonus terms, or banking methods, that detail usually sits on the relevant review page itself.